Create an Account and Save Your Login Details
Open the account creation page in the user dashboard and follow the prompts to choose a username and password. R1VPN doesn't require an email address; you can create an account with a username and password. Choose a username you can recognize, use a unique password, and save it in a trusted password manager. Check for typos, then follow the dashboard prompts to create your account.
Once you’re in the dashboard, make sure it shows the account you just created before choosing a plan. If you already have an account, use your existing login details instead. You can manage your subscription from the same account on your computer and other devices. R1VPN supports unlimited devices, so there's no need to create multiple accounts to add devices.
Because account creation doesn't require an email address, don't assume you can reset your password by email. Save your login details before paying so you can access the account after placing an order. If you forget your password or have trouble signing in, check the options available in the dashboard and see the account guidance in the Help Center. Never post your password or an uncropped account screenshot in a public forum.
When you're done, you should be able to open the user dashboard and view your account. Creating an account doesn't activate a plan. Next, choose a plan that fits your usage, confirm your order, and then get an active subscription.
Choose a Plan and Confirm Payment
Go to the plans section in the user dashboard and distinguish between monthly subscriptions and data packages. Monthly subscriptions reset their data allowance each month on the activation date: ¥9.9/month for 60GB, ¥18/month for 250GB, or ¥28/month for 500GB. Data packages cost ¥158/300GB, ¥358/1000GB, or ¥658/3000GB; they last until used and never expire. The two options have different billing terms, so don't compare them by total data alone.
If you use the service regularly throughout the month, estimate your monthly usage based on the apps you use most. If your usage varies, check how data packages work. Video streaming, file transfers, and everyday browsing use different amounts of data, so choose based on your needs rather than picking a larger plan just to finish setup. Compare all prices and terms on the Plans and Pricing page.
After choosing a plan, review the plan name, amount due, and payment method on the order page. R1VPN supports Alipay, WeChat Pay, and USDT. Follow the payment instructions shown in the dashboard. Then return to the user dashboard and confirm that your order status and plan details have updated. Don't assume activation succeeded just because the payment page closed. If the dashboard hasn't updated yet, check the original order instead of placing another one.
When you upgrade mid-term, the price difference is converted into remaining days. R1VPN offers a 60-day money-back guarantee. For order questions or refund requests, use the relevant option in the dashboard and review the full terms in the Terms of Service. Once your plan shows as active, get your subscription from Account Overview to avoid mistaking an inactive plan for a client issue.
Get Your Subscription from Account Overview
Open Account Overview in the user dashboard to check your current plan, its status, and your remaining data. Once you confirm that your account has an active subscription, find the subscription section. The dashboard may offer direct import or a copy-link option. If a compatible client is already installed, try direct import. Otherwise, install the client first, then come back here.
The subscription link lets your client retrieve the route configuration for your account. It isn't a regular web address or a client installer. Paste it into the client's subscription or remote configuration field rather than repeatedly opening it in a browser. If opening it in a browser displays configuration text or a download prompt, that doesn't mean you're connected; you still need to import and enable it in the client.
Use the copy option in the dashboard to avoid selecting only part of the link. Before pasting, check that the clipboard contains the link for the right account. Don't remove parameters, change the domain, or add notes to the end of the link. If the client reports an invalid format, copy it again from the dashboard and check that you're using the subscription import field, not the page for manually entering an individual route.
To set up another device, sign in to the same account on it and get your subscription there. Don't pass the link through public chat history. If you think the link has been exposed, check whether the dashboard offers a reset option. After a reset, you may need to re-import the subscription on your other devices. Don't keep using a link that has been shared publicly just to preserve an old configuration.
Import the Client for Your Device
Choose the platform for your device in the downloads area of the user dashboard. After signing in, users on Windows, macOS, Android, and Linux can download the R1VPN client without purchasing a plan. You still need an active subscription to connect. iOS downloads require a purchased plan that hasn't expired. Installing the client doesn't mean a route is ready to use; continue by importing your subscription.
The steps below cover common actions for each platform. Use the import option provided by the dashboard and client rather than starting with configuration file formats. If your system asks whether to open the client from the dashboard, check that it's the app you expect before continuing. If the app doesn't open automatically, copy the subscription link and paste it manually.
Windows: Import a Remote Subscription
Use the Windows client provided in the dashboard. After installing it, open the main window and look for a subscription, configuration, or configuration management page. If the dashboard offers a matching import option, return to your browser, select it, and confirm that Windows opens the client. Once import is complete, check that the subscription name and route list appear in the client rather than stopping at its home screen.
To import manually, go to the configuration page, choose the option to add from a link or remote subscription, paste the link you copied, and save it. If a name is required, enter a local label that's easy to recognize. Then use the client's update option and select the configuration. Once the route list appears, enable the system proxy or the client's connection toggle. Don't run another proxy app at the same time, or it may be hard to tell which app is handling your traffic.
macOS: Save Your Subscription and Check System Permissions
Choose the macOS client provided in the dashboard downloads area. Follow the installation instructions and open the app. Add the remote link in the subscription or configuration section, or import it directly from the dashboard. After saving, check that the configuration is selected and that the route list appears. Pasting the link without saving it, or leaving an old configuration selected, can affect your connection.
The first time you connect, macOS may ask for permission to change network settings. Follow the system prompts. If a settings window asks for administrator authorization, provide it only in the official system dialog. Never enter your device password in the subscription field. Once the connection toggle is on, check the status in the menu bar or app window. If your browser works but other apps don't, check the proxy mode first and avoid changing multiple system settings at once.
Android: Import Your Subscription and Allow the VPN Connection
Get the Android client from the dashboard and install it by following the system prompts. Open the app and go to the subscription or configuration page. Import the configuration from the dashboard or paste the subscription link using the import-from-link option. Save and update the subscription, choose a route, then tap Connect. When Android asks for VPN permission the first time, confirm that the app is the one you expect and allow the connection.
If the connection stops when you switch to another app, check your system's battery optimization and background activity settings. Use the options available on your device to allow the client to run in the background. Menu paths vary between devices, so you don't have to match the labels from another device. If another VPN app is already installed, disconnect it before testing this setup; otherwise, it may take over as soon as you connect.
iOS: Get and Import the Client from the Dashboard
First, confirm that your account has a purchased plan that hasn't expired. Then open the iOS client link in the user dashboard and follow the instructions to get the client provided by R1VPN from the App Store. If the dashboard says your account isn't currently eligible, check your plan status. Don't visit unverified download pages or install configuration profiles from unknown sources.
After installation, return to the dashboard and choose the import option that matches the client. When iOS switches to the app, confirm that you want to add the subscription. To import manually, paste the link into the app's subscription or remote configuration page and save it. When connecting, allow the VPN configuration when prompted by iOS, then complete any confirmation on your device. Finally, check the route and connection status in the client. A VPN icon in the status bar alone doesn't confirm that the service you want is working.
Linux users can also get the client for their platform from the dashboard and import the subscription from the subscription or configuration page. If you run into installation permission issues, import errors, or a connection that drops in the background, see the Help Center's connection and troubleshooting guide. This page doesn't cover system services or configuration file parameters.
Connect to a Route and Verify It Works
After importing your subscription, select a route in the region you need and start the connection. Choose a region based on the requirements of the site or app you're accessing; the country name alone doesn't guarantee the service will work. For the first check, keep the route and proxy mode unchanged. Confirm the basic connection before making adjustments. Changing the route, mode, and system settings at the same time makes it harder to identify the cause of a problem.
First, open My IP to check the exit information for your current browser, then visit the target site. With rule-based routing, the IP lookup may use your local connection while the target service uses the proxy. So this result alone doesn't tell you whether all your apps are routed correctly. To confirm, check the client's rule matches or connection details. If the client offers global mode, you can switch to it temporarily for comparison, then restore the mode that works for everyday use.
Next, test the apps you actually use. A webpage should keep loading content, not just open its home page. With AI tools, check a normal interaction after signing in and whether responses continue to generate. In a video app, try playing a video. A working network connection doesn't guarantee that third-party account permissions, regional eligibility, or content rights are also in place. If you see a notice, distinguish a network error from a platform restriction instead of repeatedly switching regions to sign in.
If the client says it's connected but a site won't open, first make sure your local network can access regular websites. Then check your plan's remaining data, whether the subscription updated successfully, the selected configuration, and system permissions. Next, try another route in the subscription without changing anything else and see whether the issue continues. Don't start by reinstalling everything or disabling unrelated system protections.
For further troubleshooting, submit a ticket from the user dashboard. Include your device platform, the message shown by the client, the route name, and whether the issue happens before import or after connecting. You can attach screenshots with credentials obscured, but don't send your password or full subscription link. For regional availability of AI services, persistent connections, and developer tools, see the AI Tools guide. For general connection issues, visit the relevant section in the Help Center.
Everyday Use After Setup
For everyday use, open the client, choose a route, and connect. To refresh the route list, use the client's subscription update option. When changing devices, get and import the subscription again from the dashboard. You can disconnect when you're done without deleting your account or configuration. R1VPN doesn't keep logs, but you should still protect your account password, subscription link, and device permissions.