Privacy Policy
Last updated: November 2026
This policy applies to the R1VPN marketing website, user panel, and subscription service. The sections below explain how data is handled according to its purpose. Data processed independently by third-party payment providers or other external services is also subject to those providers' privacy policies.
Account and Order Data
R1VPN requires no email address to create an account; a username and password are sufficient. An email address is not required for registration, and this service does not make providing one a condition of opening an account. Usernames and login credentials are used for authentication, account access, and subscription management. Do not share them with others.
Subscription management requires retaining plan selections, order amounts, payment status, activation and expiration details, data balances, and refund records. This information is used to deliver subscriptions, reconcile transactions, and handle disputes. Details and attachments submitted voluntarily in support tickets are used to address the specific issue. Do not submit passwords, payment credentials, or complete subscription links.
No-Logs Policy and Data Usage Metering
R1VPN does not keep logs. It does not record which websites users visit, what they browse, or the content of their communications. It does not retain connection histories that could reconstruct an individual's browsing activity, including per-connection logs linking source addresses, destination addresses, and connection times.
Temporary session state held in memory to forward data during a connection is not retained as connection history. Subscription data metering is used only to track cumulative usage, display balances, and manage limits; it is not accompanied by a list of visited domains or pages. Account, order, and support ticket records are used to manage the service, not to build browsing profiles.
Website Analytics and Local Storage
Website analytics help us understand page visits, referral sources, and entry-point clicks, so we can assess whether content is easy to find. These analytics are website usage data, not records of activity on subscription routes. Analytics events should not include account passwords, login tokens, or subscription credentials.
Cookies and browser local storage are used to maintain necessary sessions, save language preferences, and retain login state. The user panel stores a login token locally to make authorized account requests. Log out after using a public device. You can clear site data in your browser; afterward, you may need to log in again, and your preferences will reset. If analytics tools use cookies, they are limited to website traffic analysis.
Third-Party Payments and Data Sharing
This service supports Alipay / WeChat Pay / USDT. Payments are processed by the relevant third parties. R1VPN uses order identifiers, amounts, and payment results to verify transactions and does not ask users to provide their payment account passwords to this site. Payment providers may process transaction data under their own policies; please review their information before paying.
Account data is not sold or shared with third parties for their independent marketing. Data relevant to a specific matter is provided only when necessary to deliver the service, verify payments, process refunds, or meet applicable legal obligations, and the scope of data shared is limited.
Data Retention and Deletion Requests
Account data is retained for as long as needed to provide the service. Order and refund records are kept as required for transaction verification, dispute handling, and applicable laws. Support ticket data is deleted or de-identified after the issue and any necessary review are complete. Website analytics are retained only as needed for analysis; data that is no longer needed for its purpose is cleared. Data is not kept indefinitely without a specific purpose.
To access, correct, or delete account-related data, sign in to the user panel and submit a request through the support ticket portal. We will verify account ownership and explain what can be handled. Records needed for pending transactions, dispute handling, or legal obligations may be retained temporarily. Deleting local storage does not delete server-side data, and deleting an account does not automatically constitute a refund request.
Policy Updates and Questions
If data uses, service features, or applicable requirements change, this page will be updated with the revised policy and its latest update month. Significant changes to the scope of data processing will be noted on the website or in the user panel. Where separate consent is legally required, an explanation will be provided first.
Questions about this policy, data handling, or the outcome of a deletion request can be submitted through a user panel support ticket. For subscription use and refund terms, see the Terms of Service. This policy does not replace transaction rules or extend website analytics consent to authorize recording browsing activity on network routes.